Customer Service is Top Notch at Ft. Myers Toyota

Ft. Myers Toyota, “The Family Store” has been in business for over 20 years. The dealership has consistently been ranked by Auto Count Registration report as the ”#1 New and Pre-Owned Dealership in Southwest Florida.” In part, it’s because their sales and service associates are of the highest caliber, as evidenced by Charlie Pelfrey, a customer who recently purchased a new Toyota Avalon.

He states, “It was a wonderful experience. The service down here has been fantastic!” Mr. Pelfrey tells the story of his purchase experience: “My salesman’s name was Luis, he was very personable. He patiently worked with me as I looked at the Solara Convertible, I took it for a test drive and when I decided it wasn’t quite what I wanted, he was very understanding. He helped me look into the Avalon. Buying the car was a seamless process!”

Mr. Pelfrey goes on to talk about how his previous car’s battery failed two years after their purchase. Though he was thinking about going elsewhere to find a new battery, his wife insisted on going back to the Ft. Myers Toyota dealership for all their service. “We came down at 5:30 and a half an hour later we left with a new battery at no charge.”

He says of the Ft. Myers Toyota staff, “I just like the service and the attitude of the people. It’s always positive. [They say,] ‘Sure we can do that for you. We’ll fix you right up. It’s not a big deal. I actually thanked them for building such a nice car at such a reasonable price. I mean, the value is there. I’ve never had a car any more solid than the Avalon.”

Pamela Templeton, partner and Vice President states, “We get calls, emails & letters from wonderful people like Mr. Pelfrey, who appreciate our attentive service and the way we try to do right by our customers every day. We love what we do and it shows. Building relationships and trust is the fundamental reason for our success and why we win every award Toyota offers.”

Mr. Pelfrey’s testimonial is evidence of the hard-working staff at Ft. Myers Toyota and demonstrates that they are willing to do what it takes to care of their customers before and after the sale.

In addition to the New Car, Truck, and Used Vehicle Sales & Service departments Ft.Myers Toyota will be opening the first Toyota Certified Collision Center between Bradenton and Miami.

About Ft. Myers Toyota:
Ft. Myers Toyota is located at 2555 Colonial Blvd, on the big corner of Colonial and Fowler in Fort Myers Florida just west of I-75 exit 136. Ft. Myers Toyota can be found online at www.FmToyota.com, or you can call toll free at 1-888-802-9401.

Ft. Myers Toyota, “The Family Store”, has been serving Southwest Florida, Naples, Fort Myers, Port Charlotte, Estero, Bonita Springs, Venice, Sarasota, and Cape Coral since 1988.